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Effective Date: May 27, 2026

Welcome to the Healthy Home Water Co. website. These Terms and Conditions govern your use of our website, located at healthyhomewater.co, and any purchases, consultations, quotes, or services requested through the Site.

By accessing, browsing, or using this Site, or by requesting an on-site water analysis or quote, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use this Site or our services.

1. Services and Consultations

Healthy Home Water Co. provides residential and commercial water filtration solutions, including whole-home filtration systems, salt-free water conditioners, UV purification systems, and under-sink reverse osmosis systems.

\nFree Consultations: Any request for a free consultation or on-site water testing submitted through the Site is subject to availability and scheduling.
\nPlumbing Review: On-site consultations require a visual inspection of your home’s main water line and shut-off valve. By scheduling a consultation, you grant our technicians permission to enter your property to perform this assessment.

2. Estimates and Quotes

\nItemized Pricing: All quotes provided by our water specialists following an on-site inspection are itemized and transparent.
\nPrice Guarantee: The pricing provided in a formal, written quote is guaranteed for 30 days from the date of issuance. If a system is not purchased within this 30-day window, pricing is subject to change based on equipment costs and labor rates.
\nScope of Work: Quotes strictly cover the equipment, fittings, and professional installation explicitly detailed in the written estimate. Any unforeseen pre-existing plumbing deficiencies or required code updates discovered during installation may require a change order and additional costs.

3. Intellectual Property

All content, branding, images, graphics, logos (including the Healthy Home Water Co. logo), text, and website design elements are the exclusive property of Healthy Home Water Co. or its equipment manufacturers and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or modify any website content without explicit written consent.

4. Product Descriptions and Accuracy

We strive to be as accurate as possible with the descriptions of our systems, filtration capabilities, and contaminant removal metrics. However, water quality varies dramatically by geographic location, municipal infrastructure, and private well conditions.

\nWater Testing Disclaimer: Our in-home water tests are intended for diagnostic equipment-matching purposes. For certified laboratory testing (e.g., real estate transactions or severe health concerns), customers must use a state-certified laboratory.
\nFilter Capacities: Lifespans and capacities of sediment filters, carbon blocks, and reverse osmosis membranes are estimates based on average water usage and may vary depending on the condition of your incoming local water supply.

5. Warranties and Liability Limitation

\nEquipment Warranties: All filtration hardware, tanks, and control valves are covered under the specific warranties provided by the respective equipment manufacturers. Healthy Home Water Co. will assist customers with manufacturer warranty claims but is not the warrantor of the physical hardware.
\nLabor Warranty: Healthy Home Water Co. provides a 2 year warranty on our installation workmanship. This covers plumbing joints and fittings installed directly by our team.
\nLimitation of Liability: To the fullest extent permitted by applicable law, Healthy Home Water Co. shall not be liable for any indirect, incidental, special, or consequential damages arising out of the installation or use of our systems, including but not limited to pre-existing plumbing failures, customer negligence, or failure to perform recommended routine filter maintenance.

6. User Conduct and Form Submissions

By using our online contact and quote request forms, you agree:

To provide accurate, current, and complete personal information (name, phone number, email address, and service address).
Not to use the Site for any fraudulent, malicious, or unlawful purpose.
Not to upload or transmit viruses, malware, or destructive code through our contact forms.

7. Privacy Policy

Your submission of personal information through the Site is governed by our Privacy Policy. We respect your privacy and will never sell your contact information to third-party advertisers.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles. Any legal action arising from these terms or our services must be filed in a court of competent jurisdiction within Crossville/Cumberland County.

9. Changes to These Terms

Healthy Home Water Co. reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of modifications constitutes acceptance of those changes.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

\nCompany Name: Healthy Home Water Co.
\nEmail: mason@healthyhomewater.co
\nPhone: 931-200-3060

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